Privacy Policy

1. About Us

NSW Traffic Control Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

ABN: 57 169 275 021

Last Updated: 2 October 2025

2. Information We Collect

When you use our website or services, we may collect:

• Contact Information: Name, email address, phone number, and company details
• Service Information: Project details, location, timing requirements for traffic control services
• Website Usage: IP address, browser type, pages visited
• Communication Records: Emails, quote requests

3. How We Collect Information

We collect personal information through:

• Contact forms and quote request forms on our website
• Newsletter signup and job alerts subscriptions
• Email and phone communications
• Cookies and similar technologies (see Section 7)

4. How We Use Your Information

We use your personal information to:

• Provide traffic control services and respond to your inquiries
• Process quote requests and manage customer relationships
• Send service updates and important notices
• Improve our website and services
• Send marketing communications (only with your consent, as required by the Spam Act 2003)

Marketing Communications: If you sign up for our newsletter or job alerts, we will only send you marketing emails with your express consent. You can unsubscribe at any time using the link in our emails or by contacting us directly.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our security measures include:

• Secure servers and encrypted data transmission
• Access controls and staff training
• Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information held by us
• Request correction of inaccurate information
• Opt-out of marketing communications at any time
• Lodge a complaint about our privacy practices

To exercise these rights, please contact us using the details in Section 8.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. When you first visit our site, you'll see a cookie consent banner where you can choose which cookies to accept:

• Essential Cookies: Required for basic website functionality (always active)
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics, Vercel Analytics) - requires your consent
• Marketing Cookies: Currently not used on our website

You can manage your cookie preferences at any time using the "Cookie Settings" link in the footer of our website.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: