Terms of Service

1. Agreement to Terms

By accessing or using the website of NSW Traffic Control Pty Ltd ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website or services.

ABN: 57 169 275 021

Last Updated: 2 October 2025

2. Services Description

NSW Traffic Control provides professional traffic management services including:

• Traffic management planning and implementation
• Road works traffic control
• Special event traffic management
• Construction site traffic management

All services are provided in accordance with Australian Standards (AS 1742.3) for traffic management and relevant NSW state regulations.

3. Website Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates Australian law
• Attempt to gain unauthorised access to our systems
• Interfere with or disrupt the website's operation
• Transmit any harmful code or malicious software

4. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of NSW Traffic Control or its licensors and is protected by Australian copyright laws. You may not reproduce or distribute our content without written permission.

5. Quotes and Pricing

Quotes provided through our website are estimates only and do not constitute binding offers. All quotes are subject to:

• Site assessment and confirmation
• Verification of project requirements
• Final written confirmation from NSW Traffic Control

Final pricing will be provided in a formal service agreement after we assess your specific requirements. Prices may vary based on site conditions, location, and duration of services.

6. Limitation of Liability

To the maximum extent permitted by Australian law:

• We provide our website and information "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages arising from your use of our website
• Our liability for any claim will not exceed the amount paid for the specific service in question

7. Australian Consumer Law

Nothing in these Terms excludes your rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). Our services come with guarantees that cannot be excluded under Australian law.

Consumer Guarantees

For major failures with our services, you are entitled to cancel your service contract and obtain a refund, or to compensation for the drop in value. For minor failures, you are entitled to have the services supplied again.

Refund Policy

We do not operate a blanket "no refunds" policy. Refunds may be provided when:

• Services cannot be performed due to our fault
• Services fail to meet agreed specifications
• Services fail to comply with Australian Standards (AS 1742.3)

Each refund request will be assessed individually in accordance with Australian Consumer Law. For complaints, please contact us using the details in Section 10.

8. Privacy

Your use of our website is subject to our Privacy Policy, which describes how we collect and protect your personal information.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of the courts of New South Wales.

10. Contact Information

For questions about these Terms of Service, please contact us: